Terms and Conditions as of 1st April 2023

1 Introduction
1.1 Note the disclaimer in paragraph 7, the limitation on liability in paragraph
8 and the cancellation fee in paragraph 10.
1.2 If you would like to use any of our material in a way not covered by
these terms, please contact us.

2 Definitions
Agreement The terms and conditions contained in the relevant

sections.

You or Your The person entering into this agreement with us by
accepting these terms. Where the context so requires,
You or Your includes your Authorised Users.

Us, We or Our Mr Craig Rees T/A CTR Care Training Limited (10785544)
Authorised users All sites, offices and locations that you and we have

agreed are covered by this agreement.

Material The information, know-how, data and any other material

we supply to you pursuant to the Service(s)

Service(s) Training and Material relating to a service or services
provided to you by us, face to face, telephone or sent to
you by e-mail or by any other means. Service includes
any ancillary software or programs.

Fee The fee for any Service as specified in sections 4 & 5 of

these terms and conditions.

3 Authority
3.1 We authorise you to use the Service on condition that (a) you comply with
your obligations under this agreement; and (b) the Fee is paid.
3.2 This Agreement starts when you return your booking confirmation by
email and we issue a booking confirmation to you. We will acknowledge
receipt of your booking by email. This Agreement ends when it is terminated
under paragraph 9.

Registered in England and Wales. Company Number: 10785544
Registered address: CTR Care Training Limited 7 Llantrisant Road, Beddau, Pontypridd, CF38
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4 Terms of use of the Service
4.1 You acknowledge that we own all of the intellectual property rights in the
Materials and the Service. You may copy and use Material for the purpose
of completing training assignments in your own name or in the name of your
authorised users for a one-off charge of £175 + vat to include course
development and materials. You may not use the Material for any other
purpose.

5 Your obligations
5.1 You shall not use the Service or Materials for training other people
without prior acknowledgment and agreement.
5.2 You will not:
5.2.1 Alter any part of the Service or the Materials; or
5.2.2 Assign or otherwise dispose of your or our rights under this agreement.
5.2.3 Contest our intellectual property rights to the Service or the Materials.
5.3 For all non-accredited courses, you agree to pay the standard full day
rate of £500 up to the maximum of 6 contact hours and £350 per half day up
to the maximum of 3 contact hours.
5.2.4 For all accredited courses there will be an additional surcharge of £15
per person
5.3.1 You agree to pay all mileage travelled at 0.45p per mile AFTER the
first 50 miles or unless otherwise agreed on confirmation of the agreed
service and also any additional charges incurred that are associated with the
booking i.e. Bridge tolls, overnight accommodation etc.
5.3.2 We do not accept payment by means of a cheque.
5.3.3 I understand and will exercise my statutory right to claim interest and
compensation for debt recovery costs under the late payment legislation if I
am not paid according to the agreed payment terms which are currently set
to payment within 14 days from invoice date.
5.3.4 All fees stated are excluding VAT which will be added at the standard
rate of 20%.
6 Our obligations
6.1 We warrant that you will not infringe any third-party rights by using
the Service or completing training assignments.
6.2 We will provide the Service using reasonable skill, care and updated
knowledge, which will be evidenced through ongoing Continuing
Professional Development (CPD)
6.3 If the delegate satisfactorily completes their training, we will issue a
certificate of attendance, specifying the course title, delivery date and
course outcomes where applicable.
6.4 Certificates will be issued electronically to the booking referee on receipt
of full payment.

Registered in England and Wales. Company Number: 10785544
Registered address: CTR Care Training Limited 7 Llantrisant Road, Beddau, Pontypridd, CF38
2BB

V2.1: April 2023

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7 Disclaimer
We give you no warranty or assurance, except as set out in paragraph 6
above. We declare, and you acknowledge that all implied warranties and
conditions are excluded to the maximum extent permitted by law. You
should note in particular:
7.1 The Service and training assignments and the related answers are
not intended to constitute a definitive or complete statement of the law on
any subject.
7.2 The Service and training assignments and the related answers are
not intended to constitute legal advice in any specific situation.
7.3 We may change or withdraw part or all of any Service or training
assignment at our discretion.

8 Liability
8.1 Our liability to you for any loss or damage is limited to damages of
an amount equal to the Fee.
8.2 Under this paragraph, our liability includes that of any company in our
group or member of any of our affiliates and our and their respective agents,
employees and sub-contractors, you includes any other party claiming
through you and loss or damage includes any losses, damages, costs or
expenses whatsoever or howsoever arising in connection with the Service or
training assignments, whether under this agreement or other agreement or
in consequence of any misrepresentation, misstatement or tortuous act or
omission, including negligence.
8.3 This paragraph does not affect claims in respect of death or personal
injury caused by negligence and does not limit or exclude any liability for
fraudulent misrepresentation of which a minimum cover of Liability is
provided.

9 Termination
9.1 This agreement will terminate when the Services are complete or if you
are in material breach of any of its terms and if the breach is not remedied
within the period of ten days after we have given you written notice of it.

Registered in England and Wales. Company Number: 10785544
Registered address: CTR Care Training Limited 7 Llantrisant Road, Beddau, Pontypridd, CF38
2BB

V2.1: April 2023

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10 Cancellation
10.1 If you wish to cancel a Service, you must notify us in writing and
in advance of the date set for the Service to begin.
10.2 If you cancel the Service with 14 or more days written notice prior to
the date the Service is due to begin there will be no charge. If you cancel
the Service with less than 14 days written notice prior to the date the
Service is to begin you will be liable to pay us half of the service charge. If
you cancel the Service with less than 7 days written notice prior to the date
the Service is to begin you will be liable to pay us the full amount of the
Service charge including any additional expenses incurred e.g.
Accommodation, Mileage and Tolls.
10.3 We reserve the right to cancel any Service or change venue, trainers
or material at short notice. We will endeavor to provide you with as much
notice as is possible in the circumstances of these changes or cancellation.

11 Assignment; Third Party Rights; Entire agreement;
Governing law
11.1 You may not assign this agreement without our consent in writing.
11.2 This agreement is not intended to benefit anyone other than the parties
to it and no term of this agreement shall be enforceable under the Contracts
(Rights of Third Parties) Act 1999 by a third party.
11.3 This agreement constitutes the entire agreement and understanding of
the parties and supersedes any previous agreement between the parties
relating to the subject matter of this agreement. Each of the parties
acknowledges and agrees that in entering into this agreement it does not
rely on, and shall have no remedy in respect of, any statement,
representation, warranty or understanding (whether negligently or innocently
made) of any person (whether party to this agreement or not) other than as
expressly set out in this agreement. The only remedy available to it for
breach of the agreement shall be for breach of contract under the terms of
this agreement.

11.4 This agreement is governed by English law and you submit to the non-
exclusive jurisdiction of the English courts.

ENDS